Terms of service

These Terms and Conditions (“Terms”) govern your use of the website operated by Echo Five Design LLC (“Company,” “we,” “our,” or “us”). By accessing or purchasing from our website, you agree to be legally bound by these Terms. If you do not agree, do not use our site or services.

You must be at least 18 years old or have the consent of a parent/guardian to use this site.
You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use of the site.
We reserve the right to suspend or terminate access to the site if misuse or fraud is suspected.

We make reasonable efforts to display accurate product information, pricing, and availability.
We reserve the right to modify or discontinue any product at any time without notice.
All prices are listed in U.S. dollars (USD) and are subject to change without notice.

Placing an order constitutes an offer to purchase, which we may accept or reject at our discretion.
Full payment is required at checkout. Accepted payment methods are listed during checkout.
We reserve the right to cancel or refuse any order if fraudulent, unauthorized, or suspicious activity is detected.

Orders are shipped via USPS and UPS within the United States.
Estimated delivery times are provided for convenience and are not guaranteed.
Risk of loss transfers to the customer upon delivery of the order to the carrier.
We are not responsible for delays, damage, or loss once the package is in transit.

Custom or personalized items are final sale and not eligible for return unless defective or damaged upon arrival.
Non-custom items may be returned within 14 days of delivery in new, unused condition with original packaging.
Customers are responsible for return shipping costs.
Refunds are processed within 5–7 business days after inspection of returned items.

All logos, designs, graphics, text, photographs, and other content on this website are the intellectual property of Echo Five Design LLC and are protected by copyright, trademark, and other applicable laws.
You may not copy, reproduce, distribute, or use any content from this site without our prior written consent.

This website and all products are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by law, Echo Five Design LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products.
Our total liability to you shall not exceed the purchase price of the products you ordered.
Under no circumstances shall Echo Five Design LLC be liable for any loss, injury, claim, liability, or damage of any kind resulting from:

• Your use of or reliance on any content on this website
• Any errors or omissions in website content
• Any downtime, disruption, or technical issue with the site

Your sole remedy for dissatisfaction with this website is to stop using it.

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

These Terms shall be governed by and construed under the laws of the State of Ohio, USA.
Any disputes shall be resolved exclusively in the state or federal courts located in Ohio.
By using this website, you consent to the jurisdiction of these courts.

We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

This website may contain links to third-party websites or services.
These links are provided for convenience only, and we do not endorse or control the content, policies, or practices of any third-party sites.
We are not responsible or liable for any content, products, or services provided by third parties.

Our products are intended for general consumer use only.
We are not responsible for damage, injury, or loss resulting from improper use, modification, or misuse of any product purchased from this website.
Always follow all provided care and safety instructions.

For questions about these Terms, please contact us:

Email:  contact@echofivedesign.com
Phone: (330) 353-9789